Contact
Talk to us
Book a demo, or ask support something before you commit to anything.
Talk to us
A person, not a ticket queue
Support is in Kuala Lumpur and answers in Bahasa Malaysia or English. If you are mid-close and stuck, say so — those go to the front of the queue.
- Phone
- +60 3-2242 6180
- Office
- Level 11, Vertical Business Suite, Bangsar South, 8 Jalan Kerinchi, 59200 Kuala Lumpur
Support hours
- Monday – Friday, 9:00am – 6:30pm
- Month-end week: until 9:00pm
- Closed on public holidays
Our office in Bangsar South, Kuala Lumpur
Before you write
The questions we answer most
Is this compliant with LHDN e-Invoicing?
Yes — submission and validation against MyInvois are built in, including consolidated e-Invoices for B2C and self-billed invoices for foreign suppliers. There is no separate middleware fee.
Can my existing accountant keep working the way they do?
They keep their own login at no cost, can export a full trial balance and audit trail at any time, and most firms in Klang Valley have already seen the file format.
What happens to our history if we switch mid-year?
We bring the year-to-date across, not just opening balances, so comparatives still work. Your old system stays readable — we never ask you to switch it off on day one.
Do you handle SST, and what about multi-currency?
SST tax codes and returns are standard. Multi-currency invoicing with daily rates is on the Business plan and above, with realised and unrealised gains posted automatically.
Where is our data kept?
In Malaysia, with encrypted daily backups and a documented recovery target. You can export everything you have put in, at any time, in open formats.